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How qg777 Handles Your Personal Information

Your account data stays with us — not shared, not sold. This policy covers what we collect when you open an account, deposit through bKash, Nagad or Rocket, and use our platform. Access and eligibility depend on your local law and region.

Account data protectedWallet details kept privatebKash, Nagad, Rocket coveredBangladesh-region focusedNo third-party data sales
qg777 How qg777 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

We apply security measures across every part of the account journey — from registration through to withdrawal. Cookies, data retention, account security and your right to request changes are all covered here. What we store, how long we keep it, and who can see it are each governed by the terms applicable to eligible regions.

Cookies and Session Tracking

We use session cookies to keep you logged in and analytics cookies to see which parts of the platform you use most. You can adjust cookie preferences through your browser settings at any time.

Account Security Measures

Every login uses OTP verification sent to your registered mobile number. We flag unusual access attempts automatically and can lock an account if the activity looks out of character.

Data Retention and Deletion

Account data is kept while your account is active and for a set period after closure, as required under the rules for eligible regions. You may request deletion by contacting support once your account is fully settled.

Requesting Changes to Your Data

If any personal detail on your account is incorrect — your registered number, linked wallet name, or contact address — raise it through live chat or email and we will correct it after verifying your identity.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have a question about how we store your information, want to request access to your account data, or need to report a privacy concern, our support team handles these directly. Reach out through any of the channels below and mention your account details so we can locate your records quickly.

Live Chat Start a chat session from the account page. Mention your registered number and the nature of your data request so we can pull your records without delay.
Email Support Send your privacy request to our support email address. Include your registered contact number and specify whether you want to access, correct or delete your data.
Account Help Page Log into your account and navigate to the help section. You can submit a data request form there directly, and we will respond to the address on your account.

Your Privacy Questions Answered

These are the questions we hear most from people checking their data rights before or after opening an account. Each answer reflects how we actually operate for accounts in eligible Bangladesh regions.

No. Payment references linked to your bKash, Nagad or Rocket transactions are stored only for account reconciliation. We do not pass those details to third parties outside what your applicable jurisdiction requires.

Yes. Contact our support team through live chat or email with your registered number. We will compile the account data we hold and send it to your registered contact address after verifying who you are.

We retain your records for a period after closure as required by the rules governing eligible regions. The exact duration depends on your local jurisdiction. Contact support if you need clarity on your specific case.

Your session ends when you log out. We strongly suggest always logging out on shared devices. We do not store passwords locally, but your session cookie may persist until it expires or you clear your browser data.

You can submit a deletion request through our support team once your account is fully settled with no pending transactions. Deletion is subject to any legal retention obligations that apply in your eligible region.

Only if you opted in when you registered. You can withdraw that consent at any time by contacting support or adjusting your notification preferences inside your account settings on the platform.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.